How rolling out a mobile app for requesting telephone and Skype consultations with a Clinical Contact Centre (CCC) allowed a local healthcare provider to increase access to health services for the most vulnerable patient groups, such as underinsured and bed-ridden elderly, people with temporary limited mobility, and disabled patients.
We designed two mobile apps for both iOS and Android platforms that allow a user to access local healthcare services quickly, simply and at a time which is convenient to user. The apps were designed to enable health and social care integration, support self-management of long-term conditions and expand access to services.
The main business objective was to improve business processes and GP (General Practice) service provision to company’s clients, creating the digital products demanded for this purpose.
To improve business processes and GP (General Practice) service provision *instinctools proposed to develop mobile apps for iOS and Android platforms that would have met customer’s business objectives:
Expand access to services
Health and social care integration
Quick access to local healthcare services
Self-management support on the long-term basis
Register at participating practices
Request a telephone or Skype consultation with the Clinical Contact Centre (CCC)
Locate their nearest open Pharmacy offering Minor Ailment appointments
View practice information
Leave anonymous feedback on their services
IOS
Frameworks
AFNetworking
CocoaLumberjack
PromiseKit
Realm
EasyMapping
Typhoon
Tools
Cocoapods
Fastlane
Android
Technologies
Timber logging
Butterknife view injection
Retrofit network calls
Picasso image loading
