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September 16, 2024

As autumn — traditionally a peak season for tech businesses — unfolds, *instinctools dives in headfirst by actively participating in the Forrester Technology & Innovation Summit 2024, that took place in Austin, TX, on September 9 – 12. 

Instinctools’ top brass — Alexey Spas, CEO, Chad West, Managing Director, USA, and Alex Lukavenkau, Head of Sales — spent four days connecting with the world’s technology leaders. As a Silver Sponsor of this year’s event, we were right in the middle of exploring the future of digital transformation and contributing to tomorrow’s tech setting. 

Walking the talk with our hands-on experience, *instinctools introduced a product we’re particularly proud of: our very own AI-powered conversational chatbot, “ChadBot,” designed to beef up business communication through a range of customizable modules. ChadBot offers a seamless, user-friendly Web UI, flexible speech recognition, and a powerful backend server that integrates all components for sleek, without-a-hitch operation. Powered by a preconfigured LLM, the solution excels in addressing user inquiries, with deployment options tailored to specific infrastructure needs. Its advanced voice and video generation services deliver fast, engaging interactions, while WebRTC ensures instant, latency-free responses.

It was amazing to see how well ChadBot was received at the Forrester summit. The excitement around it just confirmed what we believed in — businesses desperately need tools that combine artificial intelligence with real business utility. I couldn’t be prouder of the team for creating something so intuitive and powerful, and it’s clear that solutions like this are going to make a real impact.

— Chad West, Managing Director, *instinctools

Along with letting us demonstrate our gen AI capabilities on a palpable example, the Forrester T&I summit set the perfect stage for engaging in discussions and showcasing expertise in areas like MLOps, AI-driven automation, tech debt management practices, custom GenAI  development, the future of API-led businesses, legacy app modernization, and others.   

Besides, our team attended a raft of sessions spanning key topics of the digital engineering continuum, where we measured ourselves against the best in the industry: 

  • Leadership & talent
    We confirmed that our approach to building trust and aligning teams in the age of AI is in line with industry best practices, gaining new ideas to further strengthen workforce adaptability.
  • Artificial intelligence
    The conference track on artificial intelligence underlined once again that leveraging AI responsibly by focusing on human-engaged artificial intelligence (HEAI) and regulatory compliance is a right move, fundamental to winning a competitive edge.
  • Data & analytics
    Our data management, governance, and architecture practices have proved to augment data-driven decision-making.
  • Technology strategy & enterprise architecture
    This track emphasized the importance of aligning IT strategy with business goals to build high-performance, adaptive technology ecosystems our clients aim at.
  • Infrastructure & operations
    To drive superior digital experiences, a focus on operational resilience and seamless system integration is exactly the one that needs to be kept.
  • Business application development
    We verified that our enterprise automation strategies are completely on par with the industry’s leading practices and ensure high ROI for our clients along with helping them to cut above the rest.

Dozens of real-world case study sessions have yet again proved the value of partnering with the right technology provider.

We’ve always been passionate about driving innovation, and Forrester gave us a great chance to share that vision. Whether it’s through AI or other technologies, *instinctools is ready to help companies embrace technological advancements to push the boundaries of their business potential.

— Alexey Spas, CEO, *instinctools

Curious to see our AI chatbot in action? Or want to learn more about how we can help your business with our digital engineering services? Let’s connect!

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Anna Vasilevskaya
Anna Vasilevskaya Account Executive

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