About us
Building valuable solutions since 2000.
Building valuable solutions since 2000.
Instinctools is an AI-driven software product development and consulting company with a proven track record of 25+ years in technology, strategy, and data. Together with our clients, *instinctools is at the forefront of delivering innovative technological solutions for businesses of all scales worldwide: finance, healthcare, manufacturing, ecommerce, media and entertainment, logistics, education, and many other industries.
Powered by 400+ seasoned professionals located in our development centers in Poland, India, Kazakhstan and LATAM, the company provides self-managed cross-functional dedicated teams to help our customers reduce development costs while increasing speed to market.
At *instinctools, we aim at greatness and are certified to deliver it. Our commitment to building high-quality, secure, and responsible technological solutions is backed by holding ISO 9001:2015, ISO/IEC 27001:2022, ISO 14001:2015, ISO 45001:2018, and ISO 37001:2016 certifications to make sure our clients receive not only innovative but also ethical and environmentally conscious services.
Completed projects
Years of experience
Years at *instinctools
Seniority level
Location
Great ideas don’t grow alone — teamwork transforms challenges into breakthroughs, especially in the age of AI, where possibilities redefine innovation.
At *instinctools, we specialize in helping businesses harness the power of AI to drive innovation, efficiency, and growth. As your AI engineering partner, we go beyond traditional development — we embed intelligence into your digital products and workflows to unlock new opportunities.
Our AI-focused and full-cycle technology services include:
From innovation consulting to implementation and support, we are committed to being a reliable technology partner ready to meet your technological challenges, whatever they are.
We typically work with a diverse range of clients needing help with software development implementation or undergoing digital transformation in sectors like manufacturing, finance, healthcare, ecommerce, logistics, and education, such as:
We offer our clients the advantage of selecting the most suitable collaboration model tailored to their needs:
Dedicated team (our default cooperation model).
You get a self-managed cross-functional team of qualified experts who add value to your project at every stage, including:
Additional cooperation models include:
At *instinctools, we offer flexible, transparent pricing models that align with the nature and complexity of your project. We primarily work with the following models:
We do not offer fixed-price contracts, as we believe in building adaptable and scalable solutions. Fixed pricing often limits flexibility and may not accurately reflect the real scope or changes that arise during development. Instead, we focus on transparency and close collaboration to ensure predictable outcomes and budget control.
You’ll also have a dedicated Account Executive to help tailor the pricing structure to your needs and ensure cost-efficiency throughout the engagement.
We can start as soon as tomorrow — provided you have clear requirements, agree on the pricing, and are ready to sign the agreement.
Most projects benefit from an initial clarification and discovery phase. While this might feel like extra time upfront, it ultimately saves you money and ensures the best outcome by aligning expectations and reducing risks.
If you need to quickly scale your development capacity or launch an MVP within a tight deadline, we’re ready to help. We maintain approximately 12% of our engineering team “on the bench” specifically to onboard new projects smoothly and rapidly.
With 25+ years of experience in digital product engineering, *instinctools has developed a comprehensive Delivery Framework designed to effectively address common project challenges. Built on the principles of Disciplined Agile Delivery (DAD) and PMBoK, this framework is both robust and flexible, allowing us to tailor our approach to your specific needs throughout the entire software development lifecycle.
Our framework helps tackle technical complexities, evolving stakeholder requirements, legacy code issues, and team inefficiencies. It combines architecture-driven methodologies and strong engineering practices to ensure smooth collaboration between your team and ours at every stage of the project.
We respect your time and budget as much as our own, and our approach is focused on delivering projects on schedule and within budget. Here’s how we do it:
Our clients consistently praise our transparent communication, responsiveness, and ability to manage complex projects efficiently — feedback you can explore in detail on our Testimonials page.
Instinctools’ development teams work from centers across Europe, Asia, and Latin America — specifically in Poland, India, and Kazakhstan. Our US headquarters is located in Potomac, Maryland, and our EU headquarters is in Stuttgart, Germany.
With 25+ years of experience, we’ve built the operational flexibility and global presence necessary to guarantee at least four hours of working time overlap with clients anywhere in the world.
For clients based in the European Union, the United Kingdom, and the US East Coast, we guarantee between six to eight hours of overlapping work time.
This geographic distribution allows us to provide access to highly skilled software engineers with English fluency and cultural alignment, ensuring smooth communication and collaboration throughout your project.
Instinctools is a technology-agnostic company. We treat platforms, programming languages, and frameworks as tools to achieve our customers' business goals. Our engineers bring deep expertise across a broad technology stack, including:
You can explore our full technology stack here.
Being well-versed in different SDLC methodologies, we adapt our approach to suit your project’s needs. While Agile (Scrum or Kanban) is our go-to for most engagements due to its flexibility and responsiveness, we also apply Waterfall in projects where the requirements are well-defined and stable from the start.
Our Delivery Framework combines industry best practices from Disciplined Agile Delivery (DAD) and PMBoK, allowing us to maintain speed, transparency, and quality whether you're building a startup MVP or transforming an enterprise platform.
At *instinctools, we treat project confidentiality, data security, and privacy not just as obligations but as fundamental pillars of how we operate. From the initial point of contact through the entire partnership, our InfoSec engineers have your personal and project-related data on lock.
Our information security approach is rooted in globally recognized standards, including ISO 27001, NIST 800, GDPR, and CCPA, making us a trusted technology partner for clients across Europe and the United States.
To ensure security by design and by default, we implement:
For customers with exceptional security and confidentiality requirements, working with sensitive data, or based on any other reason, *instinctools can provide a 100% personalized solution, including isolated development environments, dedicated InfoSec engineers, and high-security facilities with strict physical and IT perimeter control.
We ensure that everything we create during the project (code, documentation, designs, and other deliverables) becomes fully and exclusively yours, as legally documented in our service agreement. You receive a product that is free of third-party rights and doesn’t carry any external dependencies that could limit your ownership or use.
Your proprietary information, code, or assets are protected under strict confidentiality (NDA) and are used solely for the purpose of your project. Your internal data and know-how are safe with us throughout the entire collaboration.
In short, we build your product to be truly yours — secure, exclusive, legally protected, and fully under your control.
Yes, we do. Once your solution is live, we stay by your side to ensure it keeps running smoothly and evolves alongside your business. You can rely on us for comprehensive post-launch support that keeps your systems stable, secure, and up to date.
Our application maintenance services are categorized into four main types: reactive, adaptive, perfective, and preventive.
Our support services are structured across multiple levels of expertise:
Level 1: Entry-level junior developers handle about 70% of commonplace issues.
Level 2: Middle-level specialists deal with more serious cases.
Level 3: Senior engineers tackle the most complicated challenges at the code level.
Yes, we can provide an initial estimate based on your input, even if your requirements are high-level or not fully detailed yet.
To give you a meaningful estimate, we just need a basic understanding of your goals, key features, and any specific technology or timeline expectations. From there, our team can quickly assess the scope and give you a high-level cost and timeline range.
Share your idea through our contact form, attaching an RFP (if any), and your dedicated Account Executive will get back to you shortly.
We’re just a message away from helping you get started!
Whether you’re interested in starting a project, discussing a partnership, or exploring collaboration opportunities, we’d love to hear from you.
You can email us directly at contact@instinctools.com, or fill out our contact form to let us know what you’re looking for. We’ll make sure the right expert gets back to you promptly.
Prefer to speak by phone? Reach out to one of our offices:
Let’s connect and see how we can create value together!
Let us help you realize the vision of your future digital project
Instinctools is committed to fulfilling each employee’s potential while creating high-flying software products and reaching the most trailblazing goals of our clients.
How do we get there? Instinctools equally emphasizes customers’ and employees’ needs and the cost of services, harmonizing them to everyone’s benefit.
At *instinctools, we adhere to our battle-tested delivery framework to continuously provide tailored results-driven software.
To help our clients capture full value of their technological solutions, we:
Our people are our greatest asset. Embracing the diversity of our employees, we foster a supportive workplace in which each team member is offered:
We honor our remarkable people and celebrate their achievements and growth at the annual *instinctools’ Star Award, where nominees in various categories are proposed and voted for by the employees themselves.
While we value and respect the individuals, we also put a premium on honing team collaboration to maintain the high efficiency of our digital product engineering services.
Instinctools strikes a balance between offering our clients A-level development at a budget-friendly cost and rewarding our staff for their diligent work and wide-ranging expertise.
As a company with offices in Europe, Central Asia, LATAM, and the USA, we offer dedicated teams and offshore development centers in different locations to match a client’s project budget.
When it comes to the staff, we support every company member on their professional journey and provide steady career promotion, work in high-paying locations, and the ability to relocate between them.
