Over 50% of high-performing companies are currently ramping up investment in AI-powered chatbots. By ignoring the potential of conversational AI today, you’re leaving tomorrow’s revenue on the table.
From real-time answers to customer inquiries to step-by-step onboarding and FAQs, our chatbot solutions can take over your entire frontline without breaking a sweat.
Unpack essential user details from onboarding sessions, post-purchase interactions, feedback surveys, and even casual support chats to inform your offerings and customer strategies.
Instinctools’ AI chatbot developer
Our intelligent chatbots use the clever tricks of predictive analytics and behavioral triggers to deliver perfectly timed, anticipatory updates, contextual recommendations, and offers to engage your customers — and keep them engaged.
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Tap into our battle-tested knowledge, we’ve been honing for a decade now, to strategize, design, and develop custom AI chatbot solutions trained for precision.
Is your upcoming project giving you AI-nxiety? Our proven track record in conversational and generative AI development means we know what it takes to build fail-proof solutions. Our AI experts will work with you to define a clear value roadmap, determine potential risks, estimate a project budget, and align your AI solution with your overall business objectives, ensuring ROI and measurable impact.
Within our AI chatbot development services, we handle everything from fine-tuning and prompt engineering to comprehensive model training. Our team also has a library of pre-built, pre-prompted AI agents for various use cases that can pick up the slack with no to little modifications.
Our UX/UI team makes no assumptions. We rely on real-world user data and the best practices of conversational AI design
Meet users where they are, centralize data, and lay the foundation for easier scaling by integrating your chatbots across different platforms and communication channels. Following well-defined endpoints and data structures, our AI chatbot developers build APIs for seamless integration with backend systems, databases, and third-party services, such as payment processors or booking engines.
Leverage our conversational AI chatbot development services to keep your conversational AI platform performing at its peak. Our AI team keeps a close watch over your chatbot’s performance, optimizes the conversation flow, handles troubleshooting, and retrains the chatbot’s model with new data when necessary.
Does your current conversational AI platform underperform? Let’s supercharge it by connecting it to other tools, expanding its functionality, or fine-tuning its underlying AI model. Whether it’s algorithm optimization, UX enhancements, or the NLP engine upgrade, our custom AI chatbot development team will tweak and twist your existing conversational chatbots for 100% customer satisfaction.
Reinvent your business across the board – effectively, responsibly, and intelligently
Our custom chatbot development company has deep AI expertise to deliver chatbot solutions that meet any requirement and use case, regardless of the modality, backbone technologies, or level of intelligence.
Our AI developers design and implement a group of artificial intelligence agents that work as a team within your chatbot or virtual assistant to nail large-scale, complex business tasks.
Boost your chatbot’s accuracy by supplementing it with an RAG architecture that combines pre-trained LLMs with external knowledge bases. Our developers extend the already powerful capabilities of LLMs without model retraining.
We implement natural language processing solutions that enable your chatbots to see through user input — whether spoken or written — for more precise answers. Depending on your use case, we can either develop from scratch or customize an open-source solution.
Our AI chatbot developers tap proven AutoML tools, such as Azure AutoML, Google Cloud AutoML, Amazon Lex, and open-source frameworks, to automate different aspects of custom chatbot development, including data preprocessing, feature engineering, and more.
We take pre-trained large models designed by OpenAI, Llama, DeepSeek, etc., and customize them to your specific use case or domain by training them on smaller, more specific datasets.
Building off automatic speech recognition (ASR) and text-to-speech (TTS) technologies, our AI developers deliver voice-enabled chatbots that allow users to interact through natural speech.
We supplement your existing chatbots with a real-time analytics solution to track user behavior, anticipate user needs based on past interactions, and adapt your conversational interface to the conversation landscape in real time. Our developers make sure you’ll get the results exactly how you want them, from Excel graphs to BI dashboards.
AI or not, customers still expect a high-touch experience from your company. Our AI chatbot development company equips your chatbots with emotion detection capabilities to make them sound more like humans and less like AI.
Build smarter chatbots. Drive better results.
Working through our time-tested development framework, we build up custom chatbot solutions — cut from the same cloth as your specific needs, trained on quality data, and free of ethical and security tension points.
A strong frontline is just the tip of the iceberg. It’s the hidden side of the organization — the back-office efficiency and middle-office excellence — that really moves the needle. Our AI engineers develop AI chatbots capable of supporting your business processes at every level, from foundational tasks to customer service initiatives.
| Feature | Business opportunity |
| Intelligent context awareness | Deliver effortless and deeply personal interactions at scale. We create chatbots that feed on previous interactions, websites, backend systems, and even emails to inform their responses, much like a human would. No out-of-touch output, just tailored context-aware conversations that keep chatbot users hooked. |
| Smart intent recognition | Build chatbots that go beyond simple keyword matching. Understanding the clear intent and user context, our chatbots can group queries into relevant topics like bookings, support, FAQs, or product inquiries. The results include more efficient routing, proactive assistance, and better conversions. |
| Multilingual communication | The world is your oyster — and our chatbot speaks its language. With built-in translation capabilities, our custom conversational interfaces solve users’ problems in multiple languages, so you can sell, hire, and wow worldwide. |
| Unified omnichannel experience | Reach users, wherever they are. No matter if it’s a website, messaging apps, voice assistants, or any other venue, we build chatbots that ensure smooth interactions across all touchpoints, connecting conversations seamlessly across channels. |
| Dynamic personalized responses | Deliver relevant answers that drive conversions and simplify retention. Our chatbots make every user feel heard, seen, and valued, by drawing upon their behavior, preferences, and conversation flow. |
| Enterprise-grade security | Build trust with data protection and compliance. Our chatbots are developed according to industry-specific security standards and certifications, including SOC 2, ISO 27001, HIPAA, PCI DSS, and others. No data can slip through the crack while interactions remain private and accessible only to authorized personnel. |
The expectations for the quality of the initial product were very high. I think *instinctools did a great job ensuring those expectations are met. We met the developers we were going to be working with and it quickly became apparent that they are very qualified and were able to deliver the vision that we had from our side for the product. They clearly told us what they were going to do, and if there were questions or problems along the way, they clarified them really quickly thanks to transparent communication.
We had a tight delivery deadline and *instinctools has been able to find another developer and assign him to our project from one day to another. And we’ve been able to successfully deliver this project. When the partner is good, things are just getting done. And that was the case with *instinctools.
The quality has been good. It’s been on the expected level: things come on time, we have a good visibility on the things that *instinctools developers are doing and performing for us, communication is good. Wherever we see that we need some more exra resources, we have found *instinctools to be a good partner in helping us out on those areas.
I’ve been impressed by the available skillset, tthe flexibility to ramp up resources quickly, and the scalability to extend development teams on short notice. I look forward to continue collaboration with *instinctools and their contribution to our projects.
People at *instinctools are quite tech heads, which I like. They have used very advanced libraries, advanced techniques, advanced coding paradigms. So the advantage is that we get reusable code, that we get well-testable code, we get well-maintained code.
The *instinctools team exhibits the flexibility and professionality required for young companies. You can rely on their tested structures and processes that integrate nicely with your internal workflows. Being able to grow your team quickly with experienced professionals that start delivering value immediately and without a long interview process is a huge help. And personally, you will be working with a team of kind and interesting people.
The team is dependable when it comes to managing time and finances, consistently staying within the designated budget. We’re pleased with *instinctools. Their business analysts are exceptional. They serve as the spokespeople between technology and business, representing both sides effectively.
Instinctools is good at understanding the technical issues – once an issue is outlined, they do not need repeated explanation. They also do not simply accept a proposed solution, but they think about it and propose a better solution. I was really impressed by the custom interface they built for us – we outlined the requirements, and they implemented them in a user-friendly way that makes the interface a pleasure to use.
Instinctools does deliver on time and budget. The company proactively asks how they can support our efforts and provide ideas how to help us with very good candidates with expertise that either we requested or that instinctools identified to be missing.
step-up in First Contact Resolution (FCR)
accuracy in understanding customer intent
Enough with chatbots that don’t get your customers. Thanks to a complex gen AI-powered architecture, our chatbots can discern the customer’s intent and context, tap into enterprise knowledge bases, and frame relevant responses that address your customers’ pain points.
Our AI chatbot development team leverages a variety of tools and technologies to power your custom and customized chatbot solutions.
Our developers analyze the scope, performance, and accuracy requirements, access approach, modality, and other variables to select the LLM that best aligns with your specific project goals — whether it’s GPT-4, Llama, BERT, DALL-E, or any other LLM.
From document management to customer support, NLP enables your chatbots to understand context, transforming them from simple keyword responders into intelligent assistants.
Using acoustic modeling, deep learning, and NLP, we empower your chatbots to turn text-based responses into audible, human-like speech, making the interaction more natural and engaging for your customers.
For hands-free interaction, our team teaches your conversational AI to convert speech into text. Users can speak to your chatbot like they would to a human agent, which makes the interaction more engaging and enjoyable.
Our conversational AI solutions integrate easily across your existing systems and tools so you can advance the capabilities you already rely on.
Our comprehensive AI powered chatbots development services rest on the commitment to user privacy, data security, and regulatory compliance, ensuring that your AI solutions are not only innovative and effective but also responsible and trustworthy.
As Bill Gates once said, “We didn’t abandon cars after the first crash — we adopted speed limits, safety standards, and licensing requirements”. The same goes for our company: we are not afraid to use AI to its maximum, but we do it the right way — following top security standards to ensure it’s used responsibly.
Intrigued by the promise of AI chatbots, but unsure where to start?
Conversational AI enables software to respond to voice-based or text-based user input. It’s the most advanced kind of chatbot as it can recognize all types of speech and text input, have human-like conversations, and speak with users in different languages. Today, most conversational AI chatbots have large language models at the core.
Custom AI chatbot development includes collaborative development efforts focused on designing, implementing, and integrating innovative solutions that can simulate human conversation using artificial intelligence. These solutions are usually aimed at automating business operations such as customer support, document management, account management, and others.
Our team delivers both pre-built chatbots and custom chatbots. Whatever the approach, our team feeds the solution with your company’s and industry data. This, together with granular prompt engineering, enables the chatbot to efficiently address your unique business needs and solve complex multi-step problems for you, your team, and your customers.
Our custom conversational AI solutions are well-equipped to handle complex inquiries — however, their specific capabilities depend on the sophistication of the backbone technology and the specific implementation. Our developers can advance your chatbot’s understanding of the user's intent and context with natural language processing (NLP). When integrated with your databases, APIs, and other systems, our chatbots can pull data from multiple sources to guide users through troubleshooting steps or complex processes.
Our development team adheres to the latest data security and privacy practices outlined in GDPR, CCPA, NIST's AI Risk Management Framework, and other applicable regulations and guidelines. Specifically, we implement data minimization and anonymization, robust user authentication and authorization, data retention and deletion policies, explicit user consent, and other measures.
It’s hard to pin down an exact number as the cost of enterprise AI chatbot development services varies depending on its complexity, development approach (pre-built or custom), the level of natural language processing (NLP) and machine learning (ML) integration, the platform it's deployed on, and other factors. You can reach out to our company directly to get a tentative budget for your project. The estimate is free.
The *instinctools team has 25+ of experience in the tech market, which translates into time-proven and established development processes polished over hundreds of projects. We are an ISO-certified company with a commitment to quality management and adherence to rigorous standards. This means we have documented processes through and through, including project management, development, testing, and quality assurance. Our AI/ML engineers and NLP specialists also stay at the forefront of AI technologies and MLOps practices, ensuring your solutions are competitive and cost-effective.
At *instinctools, we deliver projects for all kinds of industries and domains, including banking, healthcare, manufacturing, and others. However, AI chatbot development service for ecommerce is by far the most popular request we get from our clients. AI chatbots offer unrivaled benefits in ecommerce, from customized shopping experiences to more streamlined ecommerce management processes, and, ultimately, boost sales. They are 24/7 on tap, ready to offer relevant items, guide your customers all the way through the purchase, and update them on the shipping terms and orders.
The process is similar to developing an AI chatbot for any other industry: your development team designs a conversational flow, selects the optimal lineup of tools and technologies, and readies the necessary data. If necessary, developers also plan integrations. During the development, AI specialists run thorough checks to make sure the solution is free of defects and has every measure it needs to ensure watertight data security.
